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Terms & Conditions - Shambala Stays
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Terms & Conditions

Please keep in mind that you are visiting someone’s home and treat it with the utmost respect. A very important thing to keep in mind is that in the rural areas, electronics such as Tv ’s and Ac’s often stop working without any prior notice due to power fluctuations and replacing them often takes time. While we do everything in our power to ensure that everything goes smoothly occasional issues arise due to these unforeseen events.

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31 DAYS and more- 50% refund.

30 days and less – 0% refund.

There are NO REFUNDS for EARLY DEPARTURE and bank Holidays/Festivals.

Illegal Activities

Any activity deemed illegal by the Constitution of India will result in immediate termination and the authorities will be notified.


Consumption or Possession of any type of Narcotic Substance will result in immediate termination of the rental agreement and the authorities will be notified.

Underage Minors

All persons at the villa have to be above the age of 18 if coming will have to be accompanied by their wardens.

Check-In/ Check-out

Check-in is at 1 pm and check-out is Strictly at 11 am.

The Homeowners and rental agency are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

1-Keep the property and all furnishings in good order

2-Only use appliances for their intended uses

Extra People other than those in the guest party set forth above may not stay overnight in the property or visit without prior information. Any other person in the property is the sole responsibility of Guest and will invite additional charges. All of the units are privately owned, These are private homes and the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities.

Smoking is not allowed inside the property, Smoking is allowed outside only

Swimming Pool

No children under the age of 12 permitted in the pool at any time without adult supervision. When using the pool remember there is a certain health risk associated with this facility. Use at your own risk.

Floods & Earthquakes (ACTs OF GOD)

There are NO REFUNDS for hurricanes, earthquakes, tropical storms or weather conditions, even if a mandatory evacuation is ordered.

Condition of Property

Owners have, to the best of their ability, given an accurate description of the property and its condition. Guest understands that it is considered as reserved “sight unseen”. Our cleaning staff will have cleaned it before your occupancy. All electrical, plumbing and appliances should be in working order. The failures of operation of certain extra amenities, such as TVs, cable, games, or the Internet and WiFi service are not a basis for any refund. Owner will make every effort to have these items repaired but does not guarantee that they will be repaired during Guests occupancy. When you arrive, if you find that the house has not been cleaned to normal standards please notify the Owner immediately. We will do our best to have Staff / Tradesmen attend to the problems but may not be able to fix everything over holidays and weekends. Under no circumstances will any of the rental money be refunded or returned because of the condition of the house. The Guest agrees to hold the Owner harmless from any liability for the condition of the house.

Cleaning and Repairs

All homes have cleaning included in the total rent. Please note that cleaning does not include dishes & cooking utensils. If additional cleaning is required after you leave, the guest is entitled to pay during checkout. Guest agrees to keep house, furniture, and furnishings in good order.

Removing, adding or changing furniture without Owner’s written approval is strictly prohibited. Guest is responsible for the cost of replacement of any damage to furniture or premises and replacement of missing items.

Under no circumstances can any furnishing or linen be taken outside with the exception of those items specifically suited for the purpose.

Entry of Premises

With Guest’s permission, which is hereby given, Owner or Owner’s representative may enter the premises during reasonable daylight hours without securing prior permission from Guest, but shall give Guest notice of such entry immediately prior if possible and immediately thereafter. For inventory and maintenance purposes a property management employee of the Owner may need to enter the premises. The same permission procedure applies as above. In any emergency, Owner or Owner’s servicing agents may enter the premises at any time without permission of Guest for the purposes of making repairs to alleviate such an emergency. If Guest abandons or vacates premises, Owner may, at his option, terminate this agreement, re-enter the premises and remove all Guest’s property.

Child Proofing

Guest understands that no special efforts have been made to “childproof” this house, and accept the risk or harm to any children we allow on the property. These risks are not limited to but include access to the pool, adjacent street, Pets, cleaning supplies in the house and plants in the house, patio and on the street, that might be poisonous if ingested.

Pets are not allowed without prior approval


There is a housekeeping service. While linens and bath towels are included in the unit, daily maid service is not included in the rental rate.

Hot Tub

No children under the age of 12 permitted in hot tubs at any time without adult supervision. When using the hot tub remember there is a certain health risk associated with this facility. Use at your own risk.

Personal Property

Guest understands that any personal property of and used by Guest is not insured by Owner and Owner shall not be responsible for any lost, stolen or missing property of the Guest or property of Guest left after checking out.